Support

How can we help?

Call us or browse the FAQ below — most answers are there.

Call us

672-338-9890

Mon – Fri · 8am – 6pm PT

Frequently asked questions

Quick answers to the most common questions.

How do I invite crew members?

Go to Crew → Add Worker, fill in their details and role, then share the generated invite code. They sign up using that code and are added to your workspace automatically.

Can workers use Constra without a smartphone?

Constra is built for smartphones. Workers need iOS or Android to clock in with GPS and photo verification. Admins and foremen can also use the full desktop browser version.

What happens if there's no internet on site?

Constra works fully offline. Clock-ins, safety logs, and tasks queue on the device and sync automatically the moment it reconnects to any network.

How do I export payroll or timesheets?

Go to Time Tracking → Export CSV for a raw data export, or open Reports for a full payroll summary by worker and project. Both export as PDF or CSV.

Can I change a worker's role or permissions?

Yes. Go to Crew → tap the worker → Edit. You can change their role (Worker, Foreman, Project Manager, Admin) or grant access to specific pages.

How do I cancel or change my plan?

Go to Settings → Billing → Manage Subscription. You can upgrade, downgrade, or cancel at any time with no penalties or hidden fees.

Is my data secure?

Yes. All company data is isolated using row-level security — no other company can ever access your records. Everything is encrypted in transit and at rest.

Can I have multiple job sites or projects?

Unlimited projects and job sites are included on all plans. There are no per-project or per-seat fees.

Still have a question?

Call us directly and we'll sort it out.

672-338-9890